Frequently Asked Questions
What are your opening times?
Our opening times are listed on our homepage.
As we are still finding our feet, hours might shift slightly. We'll always post the latest updates on our homepage and Facebook page!
Where are you?
We are at 43 Chapel Street, Chorley, Lancashire, PR7 1BU.
We are near the train station and bus station.
Car parking is available close by and it is free on Sundays.
We are opposite St Georges Church and The Crown, and in-between Nelipots and Ronnie's Bar.
Do you have customer WiFi in the cafe?
Yes we do! Pop into the cafe and we'll happily give you the code.
Do you sell drinks and food?
Yes, we have a variety of hot, cold and alcoholic beverages and fresh cakes.
Is your cafe dog friendly?
We welcome dogs who are friendly to us and our customers. Water bowls are available on request.
Do you sell used records?
Yes, we do but we call them “pre-loved records in need of a good home”.
We do not list pre-loved records on our website, so you will need to pop in store to see our selection.
Do you buy pre-loved records?
Yes! If your collection is well cared for, please email hello@perrysvinylcafe.co.uk or pop into the cafe. We will happily arrange a convenient time to visit you.
Sadly, we can't buy classical, easy-listening or anything by Des O'Connor.
If you bring records into the shop, we need to ask for identification. This will be
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a valid government-issued photo ID such as a passport or driving licence and
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a recent proof of address like a utility bill or bank statement.
We are legally required to verify your identity to comply with anti-money laundering legislation.
Do you sell CDs?
Our main passion is vinyl, so we focus exclusively on new and pre-loved records. The only exception we make is for CDs produced by local artists, as we love supporting our local music community!
While we love the tactile nostalgia of music, you won't find cassettes, minidiscs, or 8-tracks here. We draw the line at technology that requires a pencil to rewind!
Are you doing Record Store Day?
We’re now on the Record Store Day UK site and we’re excited to look ahead at RSD events coming this year and next. Check out the site - we’re on there!
Do you offer refunds?
We can only offer refunds on new vinyl if you have the receipt, the shrink-wrap has not been removed, and the request is made within 30 days of purchase.
All pre-loved records are “sold as seen” and we are unable to offer refunds on them. All pre-loved records are visually inspected and priced on their condition. We aim to offer a fair price to our customers.
Do you send records in the post?
No, as sadly, we don't have our own delivery fleet yet! Our main priority is making sure the coffee is hot and the vinyl is spinning right here in the cafe.
The shrink wrap is missing from my new record, has it been played?
No. If the product is in the “New Stock” bins without shrink wrap, this will be how it has arrived to us from the distributor.
Records signed by the artist(s) will be unsealed.
The record I want isn't in your cafe, can you order it for me?
We have links to all major UK distributors, so we are best placed to find that "hard-to-find" record.
Why has the release date on my pre-order changed?
Release dates are subject to change. We are given provisional dates by the record distributors and these frequently change. We will update release dates ASAP, but sometimes we are not told with much notice.
Can I cancel a pre-order?
Yes of course! You can cancel your pre-order at any time up to 7 days ahead of its release date.
Can you offer discounts on records in the cafe?
No, we can’t. We price everything fairly based on careful research. We can't quite compete with the giant internet algorithms or massive corporate chains, but every penny you spend at the cafe keeps the lights on, the coffee brewing, and local music alive!
Can I buy gift cards?
We are in the process of setting up a gift card service that will be available online and in the cafe. More details soon.
Do you accept Record Tokens?
At the moment, we do not accept Record Tokens but we are looking at this as an option for the future.
Do you let artists perform in your cafe?
Yes, we support local talent and warmly welcome artists to share their music in our shop!
We can
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accommodate up to 60 music lovers for a gig! (It's a cosy, standing-only vibe, though we can usually dig out a couple of chairs),
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advertise your event by putting up posters in the cafe,
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promote your event on our website and via our Facebook page (which has over 3,000 followers),
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distribute tickets in the shop and online,
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sell your CDs / vinyl before, during and after the event,
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organise staff to open up and run the bar.
You can charge for your event or put a hat out for donations at your event.
If you'd like us to host your event, contact us by email at hello@perrysvinylcafe.co.uk or pop in the cafe and talk to Eric.
Can I play my own records at your cafe?
Sadly not. Our staff guard the turntable with their lives! They curate the vibe daily, and honestly, their music taste is spectacular. Sit back, relax, and let them do the spinning.
Unhappy with the service you’ve received?
We always try our absolute best, but we are only human (and occasionally fueled by a bit too much espresso)! If something wasn't up to scratch, please chat with Eric at the cafe or drop us a line at hello@perrysvinylcafe.co.uk so we can make it right.
